Wrightington Hotel, Health Club & Spa, Wigan

My stay was a mixed bag. The hotel had some really wonderful aspects, like a clean environment and great leisure facilities, but my experience was marred by some disappointing service which I didn't expect from a spa hotel. While the food was top-notch and the amenities were enjoyable, my overall experience was affected by the attitude of a staff member during an event. I might think twice before returning.

My experience at the hotel was mixed. While the wedding event organized by the staff received glowing praise and the food served was fantastic, the overall facilities, especially the spa and dining experiences, didn't live up to expectations. The lack of working amenities and the uncomfortable dining arrangement were significant letdowns.

My recent stay had a mix of highs and lows. While the rooms were spacious and comfortable, the customer service experience left much to be desired, especially in the dining area. The location was convenient, being close to the motorway, and the spa treatments were a standout feature. However, I found the overall dining experience quite disappointing, which tarnished my visit to a degree.

I had a lovely stay at this hotel, which featured exceptional service and a fantastic dining experience. The staff were attentive and went out of their way to ensure our comfort, making my birthday truly special. The only drawback was the breakfast service, which felt a bit disorganized at times. Overall, it was a memorable visit with enjoyable amenities.

I had a lovely weekend at the hotel, enjoying great service, comfortable accommodations, and a delightful dining experience. While the spa treatments were fantastic, the service during afternoon tea could use some improvement. Overall, it offered good value for a weekend getaway.